e-Court offers an appeal under a new Arbitrator

When you disagree "on valid grounds" with the decision, then there is the possibility of appeal. The case will be handled by a new independent, impartial and competent arbitrator. A further appeal is not possible, it is the end of the road.

An appeal is basically the same as the standard procedure. The appeal procedure continues where the standard process ( duration of 6 weeks ) ended and takes just 4 weeks. A hearing will always take place with all parties requested to attend.

Week 7 - the appeal process
each party and their counsels, when applicable have the opportunity until Wednesday 12.00 noon in week 7 to appeal the decision. Through timely payment of the court fee you and/or your counsel can start the appeal process. The other party is immediately informed. A new arbitrator is allocated as soon as possible.

Week 8 - the appeal process
Both parties prepare for the appeal and submit their "new" vision to the presiding new arbitrator.

Week 9 - the appeal process
A hearing will take place with all parties in attendance. Upon agreement by all involved parties a video conference can take the place of an actual hearing. e-Court uses Skype between all relevant offices wherever they are located.

Week 10 - the appeal process
In this week the arbitrator will announce his/her decision with the verdict placement in the website dossier. The court clerk of e-Court will send the official appeal decision by registered mail to both parties and/or counsels.

New legislation on Alternative and Online Dispute Resolution (ADR) and (ODR)

Source: European Commissionon 21 May 2013

On 18 June 2013, the new legislation on Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR) has been published.

This directive deals with :
Directive on consumer ADR and Regulation on consumer ODR

The new legislation on ADR and ODR will allow consumers and traders to solve their disputes without going to court, in a quick, low-cost and simple way.

The ADR Directive will ensure that consumers can turn to quality alternative dispute resolution entities for all kinds of contractual disputes that they have with traders; no matter what they purchased (excluding disputes regarding health and higher education)and whether they purchased it online or offline, domestically or across borders.

According to the ODR Regulation, an EU-wide online platform will be set up for disputes that arise from online transactions. The platform will link all the national alternative dispute resolution entities and will operate in all official EU languages.

Member States will implement the ADR/ODR rules by July 2015. The ODR platform will be operational in January 2016.

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e-Court was incorporated during 2012 under the Indian Corporations Act. The company is an independent group of experienced professionals like (former) lawyers, barristers, solicitors or attorneys, judges, university professors, industry and other legal interest groups. e-Court aims to provide competent, affordable, secure, transparent and speedy justice for everyone..

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